GetAgent.co.uk analysed the current average house price in the local authority areas that serve as the settings or real life filming locations for eight massively popular TV programmes, before analysing how the prices have increased in the past year, and how much they’ve increased since the first episode of each programme aired. 

Game of Thrones top for affordability

Of the eight locations, the most affordable house prices are found near Castle Ward, County Down, which serves as the real-world location for the fictional setting of Winterfell in HBO’s Game of Thrones. The castle is located in Northern Ireland’s Newry Mourne & Down local authority area where the current average house price is £186,646. 

Inspector Morse most expensive

At the other end of the spectrum, the most expensive TV location is the city of Oxford where the late Inspector Morse lived and worked in the eponymous cosy police drama. The average house in this historic city currently costs £482,715.

Inspector Morse also tops the list when it comes to annual price increases with the average Oxford home now 4.4% more expensive than it was a year ago. 

This is followed by Hitchin, Hertfordshire, which serves as the fictional town of Parminster in Dr Foster, where prices have increased by 3.4%; and then it’s the city of Bath and its surrounds which are home to the bright young things of Bridgerton and where prices have increased by 2.8% on the year. 

House price growth since each show aired

Morse once again tops the list when it comes to house price increases since the first episode of each TV programme aired. 

The first episode of Inspector Morse aired in January 1987 when the average house price in Oxford was £51,118. Today, it is 844.3% more expensive. 

Port Isaac, Cornwall, serves as the town of Portwenn in Doc Martin, the first episode of which aired in September 2004. At that time, the average local home cost £180,749. Today, it is 70.6% more expensive at £308,267. 

Close behind is the local authority area around Highclere Castle, Hampshire, which serves as the setting for Downton Abbey and where today’s average house price of £358,977 is 70.3% higher than it was when the first episode aired in September 2010. 

County Down’s prices have increased by 48.3% since the first episode of Game of Thrones aired in April 2011; Hitching, Herefordshire has seen prices increase by 37.8% since Dr Foster first aired in September 2015; and Wye Valley, the seeing for Sex Education, has seen prices increase by 26.8% since the show first aired in January 2019. 

The real-life location of Bridgerton has seen price rises of 19.9% since the first episode landed on Netflix in December 2020; and finally, prices around Hatfield House, Hertfordshire, which serves as Marlborough House and Windsor Castle in The Crown, have increased by 13% since the show began in November 2016.

Co-founder and CEO of GetAgent.co.uk, Colby Short, commented:

“We’ve all thought about upping sticks and moving to our favourite TV towns at some point and with so many top shows filmed right here in the UK, the idea isn’t as crazy as it might seem. 

However, It could cost you more than you might expect, with all but Game of Thrones coming in with a considerably higher average house price than the national average. 

That said, it’s interesting to see that these famous filming locations have all largely held their own in the last year when it comes to house price growth, despite the wider economic landscape. What’s more, they’ve also seen a considerable level of house price appreciation since their respective on screen portrayals first aired.”

Data table…

Data tables and sources can be viewed online, here.

Building, Design & Construction Magazine | The Choice of Industry Professionals 

The post Make your favourite drama a bricks and mortar reality – house prices in famous TV towns revealed appeared first on BDC Magazine.

The Importance of Defence Engineering Contracting

Defence engineering contracting combines the skills of government organizations, military personnel, and contractors from the commercial sector. These collaborations are essential because they help different stakeholders transmit information, technology, and resources. Defence contractors frequently lead the way in research and development and are essential in making abstract concepts a reality.

Advancements in Defence Engineering Contracting

1. Technological Integration

Modern technology’s seamless integration into military systems is one of the main developments in defence engineering contracts. Advanced technologies like artificial intelligence, robots, and cyber capabilities have proliferated quickly in recent years. Defence contractors embraced new technologies quickly and incorporated them into their designs, giving armed forces better situational awareness, increased productivity, and improved decision-making.

For instance, the deployment of AI-driven autonomous systems has revolutionized several facets of defence operations. Unmanned ground vehicles (UGVs) and unmanned aerial vehicles (UAVs) have grown into indispensable tools for operations including reconnaissance, surveillance, and information gathering. These devices extend mission endurance, decrease dangers to human operators, and enable operation in hazardous or inhospitable locations.

2. Additive Manufacturing

Additive manufacturing, or 3D printing, has been another game-changer in defence engineering contracting. The technology allows for rapid prototyping, cost-effective production, and on-demand manufacturing of complex components. Defence contractors have embraced additive manufacturing for creating custom parts and components, optimizing supply chains, and reducing lead times.

Furthermore, the ability to print spare parts in the field has drastically improved logistical support for deployed forces. This technology ensures that military equipment remains operational for more extended periods, even in remote or challenging environments. It also reduces the reliance on traditional supply chains, making the military more agile and self-sufficient.

3. Cybersecurity Solutions

With the increasing reliance on interconnected and network-centric systems, cybersecurity has become a critical aspect of modern defence engineering. Contractors now invest significantly in developing robust cybersecurity solutions to protect military infrastructure and sensitive information from cyber threats.

Defence contractors work closely with cybersecurity experts to develop secure communication networks, encryption algorithms, and intrusion detection systems. The goal is to build a resilient and impenetrable digital fortress to safeguard critical defence assets from cyberattacks.

4. Energy Efficiency and Sustainability

Advancements in defence engineering also encompass a focus on energy efficiency and sustainability. Military operations are energy-intensive, and traditional sources of energy can be cumbersome during deployments. Defence contractors are now actively developing and implementing greener solutions to reduce the environmental impact of military activities.

Military bases and stations are using renewable energy sources, such solar and wind power, to run more effectively and responsibly. In order to reduce fuel consumption and increase operational range, military equipment and vehicles are also being equipped with energy-efficient technologies.

Challenges in Defence Engineering Contracting

While advancements in defence engineering contracting have brought about significant improvements, the industry also faces several challenges that must be addressed:

1. Budgetary Constraints

Defence projects are often expensive endeavors, and budgetary constraints can pose significant challenges. Governments and military agencies must strike a delicate balance between investing in cutting-edge technologies and staying within allocated budgets. This challenge requires contractors to be innovative and cost-conscious in their approach to project execution.

2. Regulatory Compliance

Defence engineering is subject to strict regulations, both in terms of technology transfer and compliance with national and international laws. Export controls and restrictions on sensitive technologies can impact the flow of information and materials across borders, making collaboration and international partnerships more complex.

3. Intellectual Property Protection

Intellectual property (IP) protection is a critical concern for defence contractors. The research and development efforts put into creating advanced technologies and systems need to be safeguarded from theft or unauthorized use. Balancing the need for collaboration with the protection of valuable IP requires meticulous planning and well-defined contractual agreements.

4. Evolving Threat Landscape

As technology advances, so do the threats faced by military forces. Defence contractors must continually adapt to the evolving threat landscape and develop solutions that can counter emerging challenges. This requires staying ahead of adversaries and investing in research and development to maintain a competitive edge.

Final Thoughts

Defence engineering contracting is a dynamic and complex field that continually evolves to meet the challenges of modern warfare. Advancements in technology have significantly impacted defence systems, making them more efficient, intelligent, and sustainable. Renowned defence contractors play a crucial role in these advancements, leveraging their expertise to enhance national security.

The post The Advancements and Challenges in Defence Engineering Contracting appeared first on BDC Magazine.

This time spent learning the job has now paid off, with Ben – who started as an apprentice carpenter after leaving school – being named as a winner of the National House Building Council’s Pride in the Job Quality Award.

He is one of just 444 site managers chosen from around 8,000 across the UK to be recognised in the competition.

Ben said: “Hopefully this will be the first of many awards I can win as I lead the site team here at Green Oaks. Sheer hard work, long hours and persistence has led me to achieve this award. It’s been the highlight of my career so far.”

Focusing on the needs of customers has been a key part of Ben’s success at Green Oaks, where around 60 per cent of the 74 homes have now been built.

“I think one of the best parts of the job is getting good feedback from the customers through survey feedback,” Ben said. “We want customers to benefit from the quality of houses we build so it’s always important to have their needs in mind, even when we’ve just started building and houses haven’t gone on sale yet.
“Green Oaks was one of the first Bellway sites to roll out Google Nest products and customers love this technology in their home. Many mention how it is user-friendly and easy-to-use in their survey feedback.
“It’s been an absolute privilege to lead the team here at Green Oaks and deliver state-of-the-art and progressive homes. This Quality Award motivates me even more to complete the development to the best of my ability while continuously improving my skillset as a site manager.”

Ben also hopes his early career success might inspire others to follow his path into the construction industry, where he says he benefitted enormously from learning from others on site.
He said: “I worked for Bellway in assistant roles for four years so I have got to shadow other site managers leading various trade teams and got to know my colleagues. I grew in this role and that helped me to carve my own path and make the site manager role my own.

“I now manage 60 to 70 people on site. I’d had experience leading teams before so this aspect of the job didn’t overwhelm me – I just ran with it. I’m fortunate enough to work with an amazing team.
“I hope to inspire those at school or college who are considering a career in construction that you can achieve so much in such a short space of time and progress really quickly. You don’t necessarily have to be in construction for over 10 years to win accolades.”

Ben is one of four Bellway West Midlands site managers to win Quality Awards this year. The others are Lee Aston, from Cecilly Mills in Cheadle, Paul Edwards, from The Spinney in Shrewsbury, and Jamie Smith, from Hatton Court in Hatton, Derbyshire.

To find out more about the new homes being built by Bellway West Midlands’ award-winning site managers, visit https://www.bellway.co.uk/new-homes/west-midlands, while for more information about careers with Bellway, visit https://www.bellwaycareers.co.uk/.

Building, Design & Construction Magazine | The Choice of Industry Professionals 

The post Ben wins leading housebuilding award in only his first year as site manager appeared first on BDC Magazine.

Inadequate Planning and Budgeting.

Failing to plan is planning to fail. Before breaking ground:

1. Invest ample time in thorough research and planning.
2. Create a detailed budget, including construction costs, permits, and unexpected contingencies.
3. Consult with professionals, such as architects, contractors, and financial advisors, to ensure your financial plan is realistic and comprehensive.

Here are a few other main things to be mindful of.

Water & Electricity Services: It’s important to determine the availability and cost of connecting essential services like water, electricity, broadband and sewage. If the plot of land you want to purchase doesn’t connect these services, you must acquire connection quotes.

Planning Permission: Only purchase a plot of land with planning permission in place. We recommend contacting the local planning department to determine if the plot you’re seeking to purchase already has planning permission.

Technical Surveys: Technical surveys, such as soil surveys, are paramount before building your property. You need to know the quality and type of ground you’re dealing with to determine the foundations you need for the property. Different types of foundations vary in cost, so we recommend getting a good picture early in the planning stages.

Ignoring Local Building Regulations.

Each region has its own set of building regulations, permits, and zoning restrictions. Neglecting to comply with these can lead to expensive fines, delays, or even demolition of your project. Engage with local authorities to understand and adhere to your construction’s specific rules.

Skimping on Professional Services.

While cutting costs by handling everything yourself may be tempting, relying on experts is crucial for a successful build. Engaging qualified professionals such as architects, engineers, and contractors ensures the project is carried out safely, efficiently, and up to code. In the planning stage, changing a drawing is far less costly than changing something that is already built!

Overlooking Energy Efficiency.

In today’s eco-conscious world, overlooking energy-efficient practices is not just a missed opportunity but could see you fail to reach your targeted SAP calculations for building control alongside the future gains to be had with the cost of running your future home.

Invest in energy-efficient insulation, windows, lighting, and appliances to reduce long-term operational costs and leave a smaller environmental footprint.

Poor Site Selection.

The location of your build significantly impacts your lifestyle and property value. Consider factors like proximity to amenities, accessibility, sunlight exposure, and drainage when choosing your building site.

Rushing the Design Phase.

The design phase is where you shape the entire project. Avoid rushing it. Review your ideas, consult experts, and ensure the design meets your needs and preferences. Modifications become increasingly expensive once construction starts, so get it right beforehand.

Not Future-Proofing Your Home.

Think beyond your current needs and plan for the future. Your family may grow, and your lifestyle needs might change over time. Incorporate flexibility into the design to accommodate potential modifications or expansions down the line. Things like locations of light switches, door swings, furniture and frequently used areas need to be considered.

Ignoring Quality of Materials

Using low-quality materials to save costs may lead to costly repairs and maintenance in the future. Invest in durable, long-lasting materials, and strike a balance between quality and affordability. If you buy cheap, you buy it twice.

Underestimating Construction Time

Construction delays are common, and underestimating the time required can lead to disappointment and additional expenses. Be realistic with your timeline and set aside a buffer for unforeseen events.

Refurbishments will always take far longer than originally anticipated due to unforeseen issues that wouldn’t have been possible to consider at the design phase. An experienced team of professionals will be crucial in overcoming site issues and moving the project forwards.

Neglecting Proper Communication

Open and clear communication is vital throughout the build. Maintain regular contact with all involved parties, including contractors, suppliers, and professionals, to stay updated on progress and address any concerns promptly.

Key Takeaways

• Avoid overspending in the wrong areas.
• You’re bound to have curveballs, and some are unavoidable. Planning at least 10-15% contingency within your budget would be best so you’re covered.
• Ensure you stay connected and communicate with your builder, contractor and everyone included in the build. It’s also worth considering a joint contract (JCT) with your main contractor and architect to ensure clarity for all parties throughout the build.
• Invest in self-build insurance. This protects you and the home you’re building during construction work.

In conclusion, building your own home or second property can be a transformative experience if approached with foresight and care. Avoiding these common mistakes will not only save you time and money but also ensure a smoother and more enjoyable journey toward your dream home.

We can’t emphasise enough that once a plan has been made and finalised, it’s important to stick to it. Delays and overspends are usually a result of changes to the design or material schedule once the build has commenced. Take your time when it comes to planning and making decisions.

By planning meticulously, seeking expert advice, and committing to quality, you can make your self-building project a resounding success. Furthermore, if you look to sell your new build home in the future, be sure to follow this guide on getting the best value for your home.

Happy building!

The post Top 10 Mistakes You Can Easily Avoid With Your Next Build appeared first on BDC Magazine.

Redefining the Bingo Experience

The heart of bingo lies in the thrill of anticipation, the camaraderie of shared excitement, and the satisfaction of marking off those numbers. Modernising the bingo hall involves enhancing these core elements, not replacing them. Enter digital devices and applications tailored for bingo enthusiasts. By integrating touchscreen tablets or smartphones, players can effortlessly track their numbers and engage in interactive games. This marriage of tradition and technology ensures that the gameplay remains familiar while infusing it with a touch of modern convenience.

Online Connectivity and Virtual Halls

The internet has opened new avenues for social interaction and entertainment, and bingo is no exception. The concept of virtual bingo halls has gained momentum, offering players the chance to partake in games from the comfort of their homes. This shift expands the player base beyond geographical boundaries, allowing friends and families scattered across the globe to gather online and share a game. All leading online bingo platforms integrate chat features, bringing the social aspect of the game to life in a digital environment.

Revamped Rewards and Gamification

In the digital world, gamification reigns supreme. Modern bingo halls are leveraging this trend by introducing innovative reward systems and gamified elements. Loyalty programs, interactive leaderboards, and virtual collectables are just a few examples of how bingo is adapting to the preferences of a digitally native audience. These elements not only heighten engagement but also infuse an element of competitiveness, driving players to return for the thrill of victory.

Streaming and Live Experiences

Streaming technology has revolutionised how we consume content, and bingo halls are embracing this trend to provide live experiences. Imagine tuning in to watch a live bingo session, with charismatic hosts calling out numbers, interacting with viewers, and even hosting mini-games between rounds. Streaming platforms not only amplify the entertainment value but also bridge the gap between physical and digital bingo halls, creating a unique fusion of the two.

Data-Driven Personalisation

Personalisation is the hallmark of the digital age, and bingo halls are leveraging data to tailor experiences. By analysing player preferences and behaviour, modern halls can curate game schedules, themes, and promotions that resonate with their audience. This level of customisation not only enhances player satisfaction but also establishes a deeper connection between players and the venue.

Embracing Change, Preserving Tradition

Modernising bingo halls in a digital world is a careful balance between honouring tradition and embracing change. As bingo aficionados seek convenience, connection, and novel experiences, bingo halls that successfully navigate this transformation are poised to thrive. By intertwining the time-honoured excitement of the game with the allure of technology, these modernised halls ensure that bingo remains a vibrant, relevant, and cherished part of our cultural fabric.

The post Modernising Bingo Halls in a Digital Landscape appeared first on BDC Magazine.

Here is everything you need to know about supply chain control towers and their importance to businesses. 

What is a supply chain control tower? 

A supply chain control tower is a central hub that gathers all the available data about a company from everywhere, be it from suppliers, partners or customers. This means businesses will have a single platform to see all the activities from the supply chain area, which is greatly beneficial, as in this way, they will not miss information or changes that can appear. A control tower logistics will also allow companies to stay connected with the partners within the supply chain and have the smoothest services. As it centralizes data from several sources and systems, control towers enable real-time tracking and give important insights to increase supply chain performance. They usually incorporate advanced technologies, like machine learning, artificial technologies and predictive analytics, to optimize operations. With the help of this innovative solution, companies have better visibility in managing their logistics, can respond faster to the changes that can appear or have better communication and coordination between the departments of a business. 

Why do businesses need a supply chain control tower? 

From the first time they appeared, control towers represented a game-changer for all businesses. And the greatest benefit this brought is that it improved a company’s operational efficiency. With the data collected, businesses are able to identify the inefficiencies they have in their processes and make more informed decisions. Also, control towers help organizations minimize their costs by reducing wastage and optimizing inventory. This will only bring benefits because it leads to higher profits and improved cash flow management. Also, with it, departments can communicate better, be a team with a common purpose, and ensure that everyone works together to accomplish the goals of a business. Not to mention that this technology gives better internal and external transparency so that customers, employees or suppliers will all be up to date with the action and operations of a company. This will only bring advantages because if customers see how a business operates, they will be more tempted to try products and services. 

Although control towers are beneficial in all logistics, there are also some areas where they are indispensable. For example, they are very needed in chemicals transport, as this field is a complex area responsible for adopting special requirements and conditions so that a company can transport some chemicals, and in which drivers also need special certifications. 

What are the implementations of the supply chain control tower? 

There are many implementations that a supply chain control tower (SCCT) brings, but the most important of them are represented by:

• Identify a company’s goals: A control tower will help businesses identify their goals, as before they adopt this alternative, they need to define their objectives in the supply chain management operations. 
• Choose the suitable technology: A business must opt for the right technologies to implement a SCCT. They should be flexible and scalable and analyze the data in real time. Also, they must be integrated seamlessly with the other existing infrastructure from a company’s IT processes. 
• Data Integration is vital for integrating control towers in supply chain management. Data must be collected from several sources, like logistics, providers, suppliers, and other areas important to a business. The data always needs to provide real-time visibility to make operations better.
• Improve the processes and workflow: With the implementation of the supply chain control towers, businesses will be able to manage the changes and alerts that might appear in the supply chain management, leading to improved processes.
• Training management: The implementation of the SCCT  also needs to ensure that training is provided so that the logistics control tower employees can deal with all the situations that might appear. Workers need to be trained so that they will know how to manage the technology and automation that is present in this area. 
• Continuous improvement: As this is not a one-time action, companies need to constantly monitor the performance of the systems and identify all the areas that can be improved in the supply chain logistics. If organizations ensure that they consider all these aspects, they will have continuous improvements that will optimize their operations and greatly reduce costs in the processes. 

Implementing the supply chain control tower needs careful planning, opting for the right technologies, data integration, training and continuous improvement to increase all the operations. 

Final words

The integration of the supply chain control towers has really revolutionized the way in which a company makes its operations. These systems have brought plenty of advantages to the supply chain, as with their help, companies are more informed and can make better decisions. If businesses embrace these technologies, they will create a competitive benefit over the competition, which is vital in an ever-changing marketplace. With the help of SCCT,  businesses can achieve their goals with better accuracy and at a greater speed, which is essential for a company to thrive. 

The post Is the supply chain control tower a necessity for businesses? appeared first on BDC Magazine.

Whether you’re a seasoned business owner or diving into the realm of construction startups, stay tuned as we journey through practical steps to ramp up your social media strategy and transform your online presence into a beacon for potential clients.

Identify Your Target Audience

The initial and paramount step in crafting a social media strategy for your construction company is defining your target audience. 

Start by identifying who you want to reach, whether it is residential homeowners, commercial business owners, or perhaps real estate developers. Also, identify platforms they frequent and know the language that resonates with them. Understanding their preferences, online habits, pain points, and needs can significantly guide your content creation process. 

Polish Your Social Media Profiles

Once you’ve established your target audience, it’s time to work on your social media profiles. 

Your profiles serve as the first point of contact for potential clients navigating from your social media posts to your business page. It’s essential that they find a good representation of the services you offer. 

Firstly, ensure uniformity in branding across all platforms, with similar logos, color schemes, and taglines. Include contact information and website links in the bio section. Next, leverage the ‘about’ sections effectively to articulate what sets your company apart from others in a brief yet engaging way. That way, you will create a professional image and construct trust with potential clientele. 

Craft Engaging Content and Employ Linkage

Content is the cornerstone of your social media strategy. In order to make a memorable impact, it’s crucial to create and consistently share comprehensive, appealing posts that spark user interest. 

Utilize a mix of text-based posts, captivating images of your projects, insightful articles about construction, and behind-the-scenes footage from job sites. You may also use online tools to generate AI GIFs instantly, which you can share alongside your posts. 

Furthermore, don’t hesitate to link back to other relevant content you have online. For instance, suppose there’s a blog article on your website about home renovation tips. You could present snippets from this article on social media and then include a link leading viewers back to the full-length blog post on your site for more information. 

This method not only aids in driving traffic to other online resources but also helps position you as an authoritative industry figure while cultivating deeper client engagement. 

Leverage Construction Hashtags and Keywords

Incorporating hashtags and keywords specific to your industry is another key tactic for broadening your social media reach.

Construction-related hashtags can be particularly effective on platforms like Instagram and X, formerly Twitter. They can help increase the likelihood of your posts being discovered by individuals who are interested in or searching for construction content.

Similar to hashtags, construction-focused keywords should be included within your content wherever possible. Use terms that reflect the kind of services you provide or the type of projects you undertake.

This practice helps to improve search engine visibility, allowing clients who are actively seeking out specific types of construction work online to easily find and connect with your business. This, in turn, attracts new followers who have a keen interest in what you offer. 

Run Promotions for Followers

Discounted services, referral bonuses, or gifting branded merchandise are perfect examples of promotions you can offer to stimulate engagement and grow your followers. You could also hold contests where the winning prize could be a free consultation or discount on a future project.

This strategy not only rewards loyal customers but further encourages them to share their positive experiences with your company. This word-of-mouth marketing most often leads to an increase in visibility and potential new clients. 

It’s vital, though, to ensure that these promotions align with your business model, are feasible within your current budget, and are appealing enough to your target audience. 

Implement Targeted Advertising Campaigns

While organic reach is essential, targeted advertising campaigns on social media platforms can significantly elevate your online presence. 

Such campaigns allow you to reach a broader audience or hone in on specific groups based on demographics, interests, or browsing behavior. This means your ads are more likely to appear before individuals who are most likely to be interested in your services.

Platforms like Facebook and LinkedIn offer sophisticated targeting options that enable you to create ads specifically tailored for certain segments of your audience. Additionally, the data collected from these campaigns can provide critical insights to further refine future marketing efforts.

The goal is to ensure you create striking and informative ad content that clearly nails down what sets you apart as a construction company.

Foster Engagement With Your Audience

Social media is not just about broadcasting; it’s about conversing. 

So, strive to respond promptly to comments, questions, or any direct messages on your posts, as it gives an impression of attentiveness and can help build trust with potential clients. Additionally, consider asking for followers’ opinions on aspects related to your industry or reactively commenting on posts relevant to you. 

Regular engagement such as this portrays a more personal side of your company and may result in higher follower loyalty. It can also provide valuable feedback and insight into your target audience’s behaviors, preferences, and needs, allowing you to refine your approach accordingly. 

Measure Success through Analytics

It’s essential to gauge the effectiveness of your social media efforts. 

The good news is that most social media platforms provide insightful data about reach, engagement rates, follower demographics, and more. You can also invest in other tools to help you study other metrics, such as likes, shares, comments, and re-posts, as they offer direct feedback on how engaging your posts are. Track website traffic driven from social links, too; this can indicate whether followers are taking that next step toward becoming customers. 

Using this data, you can understand what content is performing well and resonating with your audience. That allows you to refine and tweak your strategy over time for better results. 

Conclusion 

A well-executed social media strategy is more than just the icing on the cake for your construction company. Instead, it’s a necessary ingredient in your recipe for success. 

Remember, social media isn’t about an overnight miracle. It’s about laying the groundwork for sustained online visibility and fostering relationships that span beyond project completion dates. 

The post Social Media Strategy For Construction Companies – A Brief Primer appeared first on BDC Magazine.

Essentially, you still need to deliver on the promise you made when quoting for the contract, ensuring each aspect of your work and how you and/or your team and subcontractors provide the service. By definition, customer service within construction is;

 “the Project Owner’s perception of the degree to which the Project requirements have been fulfilled”.

So where do you go from here, and how should you improve your customer service for all round satisfaction throughout any project?

Customer Centric

While the phrase “the customer is always right” is outdated and often false on many levels, that doesn’t mean you should take charge and walk over any suggestions the customer might have for the work they require. While they may not know a lot about the industry or how to bring things to life, they will still have ideas and suggestions, and instead of ignoring them and brushing them off, listen to what they have to say and what it is they want then talk them through their options for this, how it would work if it’s possible and what this would look like completed, if you have better alternative suggestions you can give them these on top of their wishes so they have all the information to hand to make the right decision. If they can visualise it, they can understand it better and know the implications in the future.

Use Quality Materials

It goes without saying that cutting corners on materials can lead to a poorer finish, lower satisfaction rates and a higher risk of failure, problems or issues down the line. And while margins are undoubtedly tight in the industry, taking chances with untested or unknown parts or those not finished to the highest spec can be a bad decision all around. Choose HVOF for metal fixtures and fittings for a longer lifespan, higher quality and improved performance for your parts; avoid substandard products or untested parts that can cause problems down the line. You can still remain competitive without cutting corners on material costs.

Don’t Over Promise

It can be tempting to beat your competitors to the post and win the job, but failing to deliver on your promises, missing deadlines, subpar quality finishes and using untrained workers can be detrimental to the completed work and your reputation.

Be realistic about what you can offer and why, and give yourself a reasonable timeframe – “in time, not on time” Your experience should be able to determine this for you and be honest at every step of the process. While you may not have the most exciting offer, a realistic one with a job completed well and on time is preferable for every customer.

Be Upfront

One of the main complaints in the construction industry is that someone goes back on their word or that communication is poor. If there will be issues, complications or extensions to work, be honest and tell the customer. If it will take weeks because you are extremely busy and not the one week you quoted, tell them not to flake out or rush the work to get it done on time and below standards. Suppose there are issues with the works, delays on parts or supplies, or you need to adjust the quote, tell them right away instead of hiding it or leaving it as a nasty surprise in the final invoice.

Be Professional

While the customer is rarely right, never mind always right, it doesn’t mean you shouldn’t still be professional and offer them exceptional service. These days people are quick to complain about anything and everything, while compliments aren’t as forthcoming. Be professional and courteous at all times, talk to the customer, make them feel included and answer any questions or concerns with honesty and sincerity. While you might not be a miracle worker, by being honest and open with them and offering a polite and efficient service, they will be more at ease with you and be less likely to find fault if they feel heard and understood throughout the process.

Customer service is not as straightforward in construction as it is in other industries, but that doesn’t mean it’s less important, far from it; it just means that you need to know how you can make the best impression the first time and through the job to help customers feel confident they have picked the right person for the job.

The post Supporting Excellent Customer Service Within Construction appeared first on BDC Magazine.

This article examines the pros and cons of DIY versus professional sash window repair options. Sash windows repairs can encompass many issues from stuck panes to broken pulley systems.

Evaluating whether to tackle sash window repairs yourself or hire a specialist requires weighing factors like your skill level, the specifics of the repair needed, and cost comparisons. With some original window repairs being simple and others quite intricate, making an informed decision upfront is key.

What can be be tackled by DIYers and what should be left for professional sash window specialists

Here is a table comparing sash window repairs that can typically be tackled by DIYers vs. those best left to professionals:

The DIY Approach

Taking a DIY approach to sash window repairs can save money and allow you to work on your own schedule.

Many issues like stuck windows, broken cords, and loose panes can be addressed with some basic tools and a YouTube tutorial.

Pros of DIY Sash Window Repairs:

• More affordable than hiring a professional – Tackling repairs yourself avoids hourly labor costs, allowing you to complete projects for the price of materials only.
• Ability to work on your own timeline – With DIY, you can repair windows when it’s convenient for you rather than waiting for a pro’s availability.
• Satisfaction of completing a project yourself – By teaching yourself how to do repairs, you’ll gain a new skill and the pride of having fixed something with your own hands.

Cons of DIY Sash Window Repairs:

• Learning curve if you’re inexperienced – There are many intricacies to sash windows, so first-timers face a steep learning curve. Without background knowledge, the process can be frustrating.
• Potential to cause further damage if repairs are done incorrectly – Mistakes made during DIY repairs can lead to bigger issues like walls or sills being damaged.
• Physical challenges of working at height safely – Accessing second story windows requires scaffolding or ladders. Safety should be the top concern.

While simple repairs like lubricating stuck windows or replacing broken cords may be good DIY projects, anything more complex may require professional expertise.

Calling in the Pros

Hiring experienced, skilled craftsmen has some distinct advantages over DIY when it comes to period property windows restoration. You can be confident that the work will be done properly and safely.

Pros of Professional Sash Window Repairs

• Expertise gained from years of specialization – Pros have worked on hundreds of sash windows over their careers. They have mastery over even the most complex repairs lite rotten wood.
• Ability to properly assess issues and recommend solutions – A pro can diagnose root causes and suggest the most appropriate fixes based on experience.
• Proper tools and equipment for difficult access or heavy panes – Professionals have specialized equipment like scaffolding, safety harnesses, and vacuum suction cups to safely handle large sash panes.
• Licensed and insured for protection – Reputable companies carry liability insurance, protecting you from claims of property damage or injury.

Cons of Professional Sash Window Repairs

• More expensive hourly rates and service fees – Pro repair costs will be higher than just the price of materials for DIY. Expect to pay more for labor.
• Need to coordinate schedules – You’ll need to block off chunks of time for a pro to access and work on your windows.
• Potential for oversell on unnecessary services – Some untrustworthy companies try to upsell clients on more work than is needed. Get a second opinion if unsure.

Reputable sash window specialists should provide free consultations and quotes, so you know what to expect cost-wise. This option is best for intricate repairs like sash replacement or weight and pulley system issues.

Key Considerations

When weighing DIY against hiring a professional, keep the following in mind:

• Age and condition of windows – newer windows are simpler for DIY repairs, while old, warped windows may require more expertise. Evaluate wear and tear.
• Type of repair needed – difficulty level varies greatly. Stuck panes may be DIY, but sash rope replacement is better left to pros.
• Personal skill level and physical ability – be realistic about your handiness and comfort working at heights before attempting DIY. Don’t take on too much.
• Cost comparisons – research material prices for DIY vs. getting comprehensive quotes from professionals. The price difference may be smaller than expected.

Making thoughtful repairs can restore the function and improve the energy efficiency of beautiful sash windows for years to come.

Evaluate your specific situation to choose the best option, either DIY or professional. With proper care, your windows can once again be a welcoming feature of your home.

The post DIY or Hire a Pro? A Closer Look at Sash Window Repair Options appeared first on BDC Magazine.

Now that extreme heat and flooding events are the rule rather than the exception, more Australians than ever are pushing for improved standards in resilient building design.

The Damage That Flooding Causes

In southeastern Australia, long-lasting periods of heavy rainfall have been known to cause rivers to burst their banks. In coastal areas, tropical cyclones and high tides can lead to devastating seawater surges.

Sadly, flooding planning controls aren’t heavily enforced across Australia. In fact, only 3% of Australian homes are categorised as being in high-risk flood areas. This means that the vast majority of residential properties in the country aren’t subject to building controls. Nonetheless, recent weather events have proven that flooding poses a significant risk to millions of Australian homeowners. Structural damage is the worst-case scenario, but even low levels of floodwater can cause devastating damage to properties.

When retrofitting a property with flood-resistant materials isn’t possible, flood response services are the only option for at-risk homeowners. Fortunately, there are specialised companies that offer solutions. In the immediate aftermath of a flood, water extraction is often the first port of call. Even if flood damage looks superficial, it’s important to seek out water damage restoration services as quickly as possible. In severe cases, thermal imaging and structural drying may be required.

A flooded property also has implications for human health. Saturated carpets and building materials can quickly lead to mould growth, while overflows from sewage systems can introduce harmful bacteria into your home.

How Architecture Can Mitigate Flood Risk

Fortunately, there’s plenty that can be done to floodproof properties against rising waters. One of the most effective solutions for reducing risk is to elevate a structure above the flood level. However, this is rarely an option for pre-existing structures. When building in an area that’s at high risk of flooding, material choices need to be carefully considered. At an absolute minimum, flood-resistant materials should be able to withstand immersion for 72 hours. As well as being durable, resilient materials need to be able withstand high levels of humidity. Good examples of flood-resistant materials include glazed brick, concrete and ceramic tile.

Even if foundation walls and key structural elements remain intact, the clean-up operation after a flooding event can be time-consuming and expensive. The good news is that there are many ways homeowners can flood-proof their home. Circuity can be protected by installing wall sockets and integrated appliances at a high level. Meanwhile, swapping out porous materials for marine-grade plywood will bolster the flood-resistant properties of your interiors.

Even with commitments to net zero policies and a move to a greener economy, there’s no avoiding the fact that climate change is here to stay. Over the last 10 years, Australia has experienced more than 160,000 flooding events. What’s more, the previous decade was the hottest on record. Although global action is required to keep rising temperatures in check, architectural design at least offers some solutions for protecting Australia’s housing stock and infrastructure.

The post What Natural Disaster Would Cause the Most Damage in Australia? appeared first on BDC Magazine.